Frequent asked Questions 

 

Do you accept pets?

Villa #15 will accept small dogs. Clean up is the guest’s responsibility. Deposit of $500.00 MXN required incase of damages.

 

Do you have hair dryers?
We are a casual place, you may bring one if you like.

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Do you accept credit cards?
We accept credit card payments through paypal for reservation payments only or terminal on premises for stay only. Cash only for room charge payments.

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How much does it cost from the Manzanillo Airport by taxi?
Aprox - 800 pesos from the airport and 650 pesos going to the airport. (Price is subject to change at any moment)

 

In what currency do we pay our final bill?
All final bills on the property are to be paid in MXN pesos cash.

 

Is there a safe in our room?
All rooms are equipped with a lock drawer to store your personal belongings. We also have a safe in the office.

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How far from town are you?
Four – five blocks from the town square and shopping.

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Can I arrive without a reservation?

We kindly ask for 2 days minimum notice please as to plan our cleaning staff schedule. 

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*** IMPORTANT ***

Do you accept arrivals at any hour?

We accept arrivals between 7am-11:59pm. Please les us know your time of arrival. Between 12am-7am our reception office is closed and front entrance without access due to security purpose.  ​