La Paloma Oceanfront Retreat & Art Centre
Las Cabañas No.13
San Patricio - Melaque, Jalisco, 48980, Mexico
MEX(315)355.5345

Reservation Policies


Deposit Policy:
A Deposit is required to hold your reservation.
A deposit amount can be any amount up to 50% at hotels descretion, depending on length of stay and time of when reservation is made. You may make a full payment if this is more convinent for you.
 
Children Policy:
Our winter season of Nov - March is adult oriented. Families welcome during the months of April - August.


Pets Policy:
Small dog only in room 15 with a 500.00 MXN refundable deposit required incase of damages.

Smoking Policy:
We are a non smoking establishment with 1 designated smoking area. If smoking is suspected in your room, a $2500 MXN fee per day will be charged to your room for deep cleaning.

Check in and Check out:
Check in Between 2pm - 8pm
Check out 12pm

If you need to arrive early we may hold your luggage here in the office until your room is ready. If you need to arrive later than 8pm please arrange with hotel.
Later departure may be granted based on availability.

Cancellation Policy:
Our cancellation policy is set forth below. We do recommend that our guests purchase trip cancellation insurance. You can compare rates and coverage using the following website:
http://www.travelguard.com/

*** If your cancellation is made before 3 months prior to your scheduled arrival date, we will refund your payments minus a $1500.00 MXN cancellation fee.

*** If your cancellation is made within 3 months prior to your arrival date, payments are not refundable, however, your original 1st deposit quote amount may be applied to any future visit that takes place within one year of your originally-scheduled arrival date (Only for fully paid reservations only). Deposits can not be applied to future reservations if original reservation was not paid in full. Held over reservations are not applicable with extra promotional discounts. Cancellation of a held over reservation will result in complete loss of payment. For held over reservations, deposit is considered a regular deposit previously paid and new balance is to be paid immediately when new reservation is booked.

*** No refunds made in the event of an Early departure or No Show Reservations.

*** Please note that if you should have to cancel a reservation made via PayPal, there will be an additional $1500.00 MXN service charge apart from the original cancellation fee for refunds made with this method.